Legal · SkillLedger
Refund & Cancellation Policy
Last updated: June 2026
SkillLedger provides digital services through its platform. The following terms apply to refunds, cancellations and account closure.
Refunds
- Refund requests will be reviewed on a case-by-case basis.
- Refunds may be granted where a technical fault prevents delivery of a purchased service.
- Refunds may also be processed where required by applicable South African consumer protection laws.
- Approved refunds will be returned through the original payment method where possible.
Cancellation
- Users may cancel premium services at any time.
- Cancellation will prevent future billing where applicable.
- Services already delivered or substantially consumed may not qualify for a refund.
Account Closure
Users may request closure of their account by contacting SkillLedger support at founder@skillledger.co.za.
How to Request a Refund
Email founder@skillledger.co.za with your payment reference and a short description of the issue. We aim to respond within 5 business days.
Contact SkillLedger